Artificial intelligence is reinventing the retail landscape
Waterlab.ai assistants can engage customers in conversation, understand their requirements, make personalized recommendations and ultimately encourage them to make a purchase. For retail companies, AI creates an opportunity to bridge the gap between virtual and physical sales channels.
01
Analyze customer sentiments
Whether it’s a small boutique or a multinational superstore, retailers work hard to create shopping experiences that are convenient, personalized, and enjoyable. AI streamlines these activities to help create more satisfying customer experiences.
02
Anonymization of personal data
By effectively using AI assistants in retail, brands are enhancing the overall shopping experience with powerful impact. AI Assistants help customers on their purchase journey by understanding their requirements and making relevant recommendations. By offering a seamless shopping experience, they can improve a customer's perception of a brand, building lasting brand loyalty.
Using AI assistants in retail
- Multi-channel O2C
- POS / Online sales integration
- Customer Experience Analytics Dashboards
- Loyalty cards automation
- Supplier reporting
